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COVID-19

As a result of the current COVID-19 pandemic we have had to make changes to our service. We will keep this page up to date with information on our opening hours, services and any other essential information during this time.

Cafe:

In line with Government guidelines, we are currently able to offer a takeaway service, although our main cafe will remain closed until a time where we are able to safely open again. Our takeaway services can be accessed from the side entrance next to the public car park.

Our takeaway menu includes hot and cold drinks, tray bakes and muffins, ice creams, and hot pasties.

Opening hours:

10.00 – 16.00: Wednesday – Sunday

We will be looking to expand our food and drink offering as demand increases. We would love to know what you would like to see on the takeaway menu, so please let a member of staff know when you see us next.

Please note that in line with Government guidelines we are currently unable to open our garden or toilets. Public toilets are available on the commons. We thank you for your understanding with this.

Evening takeaway services:

We are currently offering an takeaway service on the following nights:

Wednesday: Curry night

Friday: Fish and Chips

Sunday: Roast lunch/dinner (choice of two meats and a nut roast, varies each week) – £8.00 (Adult), £5.50 (Child). Choice of desserts also available on request.

Meals must be pre-ordered. We allocate food collection times by 15mins time slots to ensure that people are able to social distance when collecting food.

Payment: We ask for payment either over the phone prior to collection.

Ordering: You can order either via phone 01805 623050, through our facebook page (@PuffingBillyTradingCo), or in person during takeaway cafe opening hours.

Collection: Evening takeaway meals will be available at your allocated time slot from the hot unit in the front porch.

Social distancing measures

As a hospitality business we take food hygiene and health and safety seriously. All of our staff have up to date food hygiene certificates, however during this challenging time we have implemented a number of additional precautions and measures to ensure our staff and customers remain safe. This includes:

Entry: We ask that only one customer enter the cafe at a time, and that if you are waiting you respect recommendations of waiting 2m apart outside the cafe.

Perspex screen: We have a perspex screen fitted at the takeaway service counter.

Payment: We ask, where possible, for payment to be made via contactless card payment.

Hand sanitiser: Sanitising gel is available for customers to use. This is located at the counter.

Risk assessment: We have completed a workplace risk assessment, which is available for customers to see upon request.

Thank you!

Last, but by no means least, we would like to say thank you to all of our customers for your continued and ongoing support. Your ongoing custom has allowed us to already un-furlough two members of staff and as the business continues to grow this will allow us to further support our fantastic team.

We understand it is a challenging time for everyone, however we hope you all remain healthy and happy and look forward to seeing you at the Puffing Billy soon.

The PB Team

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